OZO Phuket Information

Hotel Policies

Bookings - OZO Phuket

Bookings

  • All rates are subject to 18.7% of service charge, vat and provincial tax per room per night.
  • All reservations must be guarantee by a major credit card. For credit card guarantees, the hotel requires written information to include the name of the cardholder as it appears on the card, the card number and expiry date.
  • FULL PREPAYMENT of room charges is required at the time of booking with non-refundable conditions. Payment for any additional services will be settled upon check-out. You will be charged in local currency.
  • NO PREPAYMENT NEEDED - Pay at the hotel upon check in. You will be charged in local currency.
  • Guaranteed with Credit Card. NO PREPAYMENT NEEDED - Pay upon check in. You will be charged in our local currency.
Check-in & Check-Out - OZO Phuket

Check-in & Check-Out

  • Identification documents may include a passport, national ID card, or driver's license.
  • A deposit of THB 3,000 per night for miscellaneous expenses is required upon check-in. This amount serves as a security deposit for any incidental charges during the stay and will be refunded at check-out, subject to hotel policies.
Children - OZO Phuket

Children

  • The prices for baby cot and extra beds for children are not included in the total price and will have to be paid for separately during your stay.
  • Children aged 0-2 years old, complimentary baby cot (on request).
  • Children aged 3-11 years old requesting extra bed, child extra bed rate applied (THB 890.- net).
  • Children aged above 12 years old requesting extra bed, adults extra bed rate applied (THB 1,780.-net).
  • Kids Eat Free, A maximum of 2 children under 6 years old will receive complimentary buffet meal when dining with 1 full price paying accompanying adult.
  • All baby cot and extra beds are subject to availability.
General - OZO Phuket

General

  • Wi-Fi is available in all areas and is free of charge.
  • Pets are not allowed.
  • Smoking is not allowed in any of our guest rooms. Dedicated smoking areas are available at designated outdoor areas.
  • Maximum occupancy of Superior Family Two Bedroom and Deluxe Family Two Bedrooms are 4 Adults + 1 child sharing existing bedding.
  • Maximum occupancy of Superior Room, Deluxe Room and Deluxe Sunset Room are 2 Adults + 1 child sharing existing bedding.
OZO Phuket

99 Kata Road, Karon, Phuket 83100 Thailand

Contact Us

Tel: +66 7656 3600
Fax: +66 7656 3699
Official LINE account
Enquiry

Hotel policies
  • Bookings: All rates are subject to 18.7% of service charge, vat and provincial tax per room per night.
  • Check-in & Check-Out: Identification documents may include a passport, national ID card, or driver's license.
  • Children: The prices for baby cot and extra beds for children are not included in the total price and will have to be paid for separately during your stay.
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Amenities
  • Free Wi-Fi
  • 24-hour front desk
  • Multi-lingual concierge
Credit Card

You may be asked to present the physical credit card that matches the card for your reservation at check-in.
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